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Privacy Policy

Information We Collect

We collect the following categories of personal data when you use tribulls. These are the same categories we declare to the Apple App Store and to Google Play, so this list and the privacy labels on our store listings cannot say different things. Each bullet names the category, then what it covers in this product.

  • Name: The name on the account, and the names of the clients in the account holder’s own book of business, whether typed in or imported from their spreadsheet.
  • Email Address: The email address used to sign in, and client email addresses recorded so follow-up correspondence can be drafted. Not used to send marketing.
  • Phone Number: The phone number that identifies the account at sign-in, and client phone numbers recorded so a client can be called or texted from their detail screen.
  • Physical Address: Property and mailing addresses attached to a client record. These are typed or imported by the account holder: the app requests no location permission and derives no address from the device.
  • Photos or Videos: One profile photo per account, captured with the camera or chosen from the photo library. No other image is read and the photo library is never enumerated.
  • Audio Data: Dictation and voice notes started explicitly with the microphone button, plus the transcription produced from them. The microphone is never open in the background.
  • Other User Content: The working content of the product: assistant messages, client notes and tags, tasks and follow-up items, imported client records, and the AI-generated output stored against the account.
  • User ID: The account identifier, and the team identifier derived from it. Every stored record is keyed by these so one account’s data cannot be read as another’s.
  • Device ID: The per-installation push notification token, registered after sign-in so notifications can be delivered to the device. It is not an advertising identifier and is used for nothing else.
  • Purchase History: The subscription entitlement state — which plan is active and whether it is current — so paid features unlock and an existing subscription can be restored on a new device. No payment instrument is ever received by the app.

How We Use Your Information

We use the information we collect to provide, maintain, and improve the tribulls service, to personalize your Daily AI Focus recommendations, and to communicate with you about your account and autonomous service updates.

AI Data Processing

User inputs and contact data may be processed by secure third-party AI model providers to generate recommendations and perform AI-powered workflows. Your real estate data is never used for training public AI models. AI-generated outputs are stored securely as part of your account data for your continued access and are discarded from provider systems after generation.

Data Storage and Security

We protect your data using industry-standard security measures including:

  • Encryption in transit: all data transmitted between your device and our servers is encrypted via TLS
  • Encryption at rest: stored client databases and listing notes are encrypted on our servers
  • Access control: strict role-based access controls limit who can access personal data

Data Sharing

We do not sell your personal or client data to third parties. We may share data with the following categories of trusted third parties as necessary to provide the service:

  • AI model providers: to process your inputs and generate intelligent workflow actions
  • Infrastructure providers: to host and deliver the application reliably with high uptime

Your Data Rights

You hold the following rights over the personal data we process about you. Each one applies whether you are in a jurisdiction that grants it by statute or not: we answer the request the same way either way.

  • Access: Ask what personal data the account holds and receive a copy of it, including the synchronized client records and the AI inputs and outputs stored against the account.
  • Correction: Ask for inaccurate or incomplete personal data to be corrected, including a record that synchronization brought in wrong.
  • Deletion: Ask for the account and its personal and client data to be deleted. Deletion is permanent and follows the retention schedule stated below.
  • Export and portability: Ask for the account data in a structured, machine-readable format (CSV or JSON) that can be taken to another service.
  • Objection and restriction: Object to a particular processing of the data, or ask for it to be restricted, including objecting to the AI processing that generates recommendations. Objecting to processing the service depends on may mean the service can no longer be provided.

To exercise any of these rights, email [email protected] from the address on the account, stating which right you are exercising. That address is the single channel for every request listed above.

We respond to a request within 30 days of verifying it. If a request is unusually complex and needs longer, we will tell you inside that same 30 days, explain why, and give you the date we expect to complete it. Exercising a right costs nothing, and we will not restrict your account for having exercised one.

Data Retention

We retain your personal data for as long as your account is active. Upon account deletion, your data will be permanently deleted within 30 days. Backups containing your data are purged within 90 days of account deletion.

Children's Privacy

tribulls is not intended for users under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected data from a user under 13, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the effective date.

Contact Information

For privacy-related inquiries or data export requests, please contact us at [email protected].